Fake Billing Scam

Fake billing scams are attacks that are created to mimic a payment confirmation for various products or services. The emails are constructed to look like the recipient or recipient’s company has made a payment, when in fact they have not. The emails generally contain a telephone number recipients can call to dispute the fictitious charges.

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If someone calls the number provided, they will likely be connected to a “customer service representative” who will supposedly walk them through the process of resolving the mistaken payment. During this process, victims are usually asked to download an application that will allow the scammer to remotely access their computer.

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While the scammer has remote access, they will commonly infect the victim’s computer with malware, which allows them to conduct additional malicious activity after this initial call is complete and the victim’s payment issue is “resolved.”